Your personal data and PKR payment details belong to you. This Privacy Policy explains exactly what information 1eee Game collects, how it is used, who it may be shared with, and what controls you have over your own data as a player on our platform.
At 1eee Game, we understand that handing over your personal information — your name, phone number, and payment details — requires trust. This Privacy Policy is our commitment to being transparent about what we do with that information and how we keep it safe.
This policy applies to all players who use the 1eee Game website or mobile application, including everyone who registers an account, makes a PKR deposit, places a bet on Cricket, PSL, T20 matches, Football, Esports, or plays any Casino or Live Casino game on our platform.
By registering and using 1eee Game, you agree to the collection and processing of your personal data as described in this policy. If you disagree with any part of it, you should not use the platform. You can contact us at any time to ask questions about how your data is handled before deciding whether to continue using the service.
We collect only the information that is genuinely necessary to operate a gaming and sports betting platform for players in Pakistan. Here is a breakdown of the categories of data we collect and why:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / ID document | Account creation and age verification |
| Contact Data | Phone number, email address | Account communication, support, notifications |
| Payment Data | JazzCash/Easypaisa number, bank account, card last 4 digits | Processing PKR deposits and withdrawals |
| Transaction Data | Deposit amounts, withdrawal history, bet records | Account management, dispute resolution, fraud prevention |
| Technical Data | IP address, device type, browser, app version | Platform security, performance, fraud detection |
| Usage Data | Pages visited, games played, session duration | Improving platform experience, personalisation |
| Communication Data | Support chat transcripts, emails | Resolving queries, quality assurance |
We do not collect sensitive data such as religious beliefs, political opinions, or biometric data unless specifically required by law. We do not collect full card numbers — payment authentication is handled directly by your payment provider.
Your personal data is used strictly for the purpose of operating 1eee Game and providing you with a safe, functional, and fair platform experience. Specific uses include:
We use your identity and contact data to create and manage your player account, verify your age, process your PKR deposits and withdrawals, and communicate important account information — such as security alerts or changes to your account status.
Technical data such as your IP address, device fingerprint, and login history is analysed to detect unusual activity, prevent multiple account creation, and identify potential fraud or bonus abuse. This protects all players on the platform, not just individual accounts.
Aggregated and anonymised usage data helps us understand which games are popular, where players encounter problems, and how the Cricket and Sports betting sections perform during PSL or T20 season. This data is used to improve the platform and is not linked back to individual players.
When you contact support via live chat or email, we retain a record of the conversation to resolve your query and to use as reference if you contact us again about the same issue. Chat transcripts are not shared outside the support team.
If you have opted in to marketing communications, we may use your contact data to send you information about promotions, bonuses, and new features on 1eee Game. You can opt out at any time by contacting support or adjusting your notification preferences in the account settings. Opting out of marketing will not affect your ability to use the platform.
Handling PKR deposits and withdrawals requires us to collect and process some payment-related information. Here is exactly how that works on 1eee Game:
We store the payment method type you used (for example, JazzCash, Easypaisa, Raast, bank transfer, or card), a partial identifier such as the last 4 digits of a card or the registered mobile number linked to your wallet, and the transaction reference numbers for each deposit and withdrawal. We do not store full card numbers, CVV codes, wallet PINs, or full bank account numbers.
All payment authentication — entering your JazzCash PIN, Easypaisa OTP, or card CVV — happens directly on your payment provider's secure interface, not on 1eee Game's servers. We receive only the confirmation of a successful or failed transaction along with the transaction reference. This means your most sensitive payment credentials never pass through our systems.
Before your first PKR withdrawal, we carry out a one-time identity check to confirm the payment method belongs to you. This is a standard fraud prevention measure. The documents you provide for this check are stored securely and used only for verification purposes — they are not shared with third parties other than the verification service provider.
We do not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary:
To process your PKR deposits and withdrawals, we share the minimum required information with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank, or card network. Each of these providers operates under their own privacy policies and security standards.
When you submit identity documents for account verification, those documents are processed by a third-party verification partner. This partner is contractually bound to use your documents solely for verification purposes and to delete them after the process is complete.
We use third-party services for hosting, analytics, and customer support tools. These providers are contractually prohibited from using your data for their own purposes and must handle it in accordance with our instructions and applicable data protection standards.
We may disclose your data if required to do so by a valid legal process — such as a court order or a request from a competent authority — or where disclosure is necessary to protect the safety of users or the platform itself. We will notify you of any such disclosure where legally permitted to do so.
1eee Game uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following types:
These are required for the platform to function. They keep you logged in during your session, remember your language preferences, and ensure that bets and deposits are processed correctly. You cannot opt out of essential cookies without stopping use of the platform.
We use anonymised analytics to understand which parts of the platform are most used — for example, how many players visit the Cricket betting section during a PSL match versus a regular T20. This data does not identify individual players and is used solely to improve the product.
These remember choices you have made — such as your preferred game category or display settings — so you do not need to set them again each time you log in.
You can control cookies through your browser settings. Disabling non-essential cookies will not significantly affect your gaming experience, but disabling all cookies including essential ones will prevent you from logging in or placing bets.
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The general retention periods are as follows:
When your data reaches the end of its retention period, it is securely deleted or permanently anonymised so it can no longer be linked back to you. You may request early deletion of certain data categories — see Section 9 on your rights for details.
Protecting your personal data and PKR account balance is something we take seriously. The following technical and operational security measures are in place on 1eee Game:
While we implement robust security measures, no digital platform can guarantee absolute security against all possible threats. You also play an important role — never share your password or account details with anyone, and contact us immediately if you suspect unauthorised activity on your account.
As a player on 1eee Game, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your request and account details:
Request a copy of all personal data we hold about you, including your account details, bet history, and transaction records.
If any of your personal data is inaccurate or out of date — such as a phone number or name — you can request a correction at any time.
Request deletion of personal data that is no longer needed, subject to our legal retention obligations for financial records.
Object to your data being used for marketing purposes. This will be actioned immediately with no impact on your account access.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Ask us to temporarily restrict how we use your data — for example, while a correction request is being reviewed.
We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline and reason.
1eee Game is strictly for players who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you are under 18, you must not register an account or use the platform in any way.
If we discover or have reason to believe that a registered account belongs to a person under 18, we will suspend the account immediately, investigate the registration, and delete any personal data associated with that account. Any deposits made will be returned to the source payment method and any winnings generated will be forfeited pending investigation.
Parents and guardians who believe a minor may be using 1eee Game should contact our support team immediately. We take underage access seriously and will act on any credible report promptly.
We may update this Privacy Policy from time to time to reflect changes in how we operate, improvements in our security practices, or to comply with evolving standards. The "Last updated" date at the top of this page will always reflect when the most recent revision was made.
When we make significant changes — such as collecting a new category of data or changing how data is shared — we will notify active players via email or an in-app notification before the change takes effect. For minor editorial updates that do not change the substance of the policy, we will update the page without a specific notification.
Your continued use of 1eee Game after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you disagree with the changes, you may close your account and request deletion of your data by contacting support.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a suspected data security issue, you can reach the 1eee Game data team through the following channels:
For data rights requests, please include your registered phone number or email address so we can verify your identity before disclosing or modifying any data. We will not action requests that cannot be linked to a verified account.
We aim to acknowledge all privacy-related contacts within 48 hours and to fully resolve requests within 30 calendar days. If a request is unusually complex, we will inform you within the 30-day window and provide an updated estimated response date.
Privacy at 1eee Game is not a checkbox — it is built into how we operate every day.
Every piece of data moving between your phone and our servers — bets, deposits, withdrawals, account logins — is protected by TLS encryption. Your JazzCash or Easypaisa interactions are never exposed in transit.
We do not sell your personal data to advertisers, data brokers, or any third party. Your information exists on 1eee Game to serve you — not to be traded for commercial gain by anyone else.
We never store your full card details, wallet PINs, or bank account numbers. PKR payment authentication happens on your provider's own secure gateway — we only see the transaction result.
Access it, correct it, delete it, or take it with you — your data rights are real and actionable. Contact our support team any time to exercise them without needing a legal reason or lengthy process.
We analyse technical data like IP addresses and device types solely to detect fraud and protect your account — not to profile your behaviour for commercial targeting. Your gaming habits stay private.
We do not keep your data forever. Defined retention periods apply to every category of data we hold, and when those periods expire, your information is securely deleted or anonymised — no exceptions.
You know exactly how your data is used and protected at 1eee Game. Register your free account, deposit PKR via JazzCash or Easypaisa, and bet on Cricket, PSL, and more with full peace of mind.